Artificial Intelligence: Stakes and Opportunities in Cameroon Public Administrative Governance
Foryang Godfred Fumbi1*, Peter NGWA2, and Awono Mengada Gisèle Xaverie1
Abstract
Artificial Intelligence (AI) implementation in public administration is gaining momentum, heralded by the hope of smart public services that are personalized, lean, and efficient. However, the use of AI in public administration is riddled with ethical tensions concerning fairness, transparency, privacy, and human rights. We refer to these as AI tensions. The current literature lacks a contextual and processual understanding of AI adoption and diffusion in public administration to explore such tensions. Previous studies have outlined risks, benefits, and challenges with the use of AI in public administration. However, a significant gap remains in understanding AI tensions as they relate to public value creation. Through a systematic literature review grounded in public value management and the resource-based view of the firm, we identify technology-organisational-environmental (TOE) contextual variables and absorptive capacity as factors influencing AI adoption. This paper outlines distinct AI tensions from an AI implementation and diffusion perspective within public administration. We develop a future research agenda for the full AI innovation lifecycle of adoption, implementation, and diffusion.
Keywords
artificial intelligence; stakes and opportunities; Cameroon; public administrative; governance.
Cite This Article
Fumbi, F. G., Peter, NGWA., Xaverie, A. M. G. (2024). Artificial Intelligence: Stakes and Opportunities in Cameroon Public Administrative Governance. International Journal of Scientific Advances (IJSCIA), Volume 5| Issue 4: Jul-Aug 2024, Pages 675-679, URL: https://www.ijscia.com/wp-content/uploads/2024/07/Volume5-Issue4-Jul-Aug-No.634-675-679.pdf
Volume 5 | Issue 4: Jul-Aug 2024
